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Patient Center

Welcome to our Online Patient Center! Here you can get information about what to expect during your visit with Tri-State Optical Center as well as important forms you can complete before your appointment to save time.

We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

What to Expect

When you visit our office, you will be warmly welcomed and we can answer any questions you may have about completing the paperwork so that Tri-State Optical Center may see you. Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

Patient Forms

Please download and fill out each of the following forms.

New Patient Form – Required
Please complete this form as it lets us know the history and current state of your health. Let us know what questions, concerns, and goals your have regarding your eye health or vision on the form.

Download & Print Form – English Forma para pacientes nuevos – Español

Tri-State Cancellation Policy – Required
Please read and sign our cancellation policy and bring it with you along with your new patient paperwork.

Download & Print Form – English Póliza de cancelación – Español

Medical vs. Vision Insurance – Required
There are differences between medical and vision insurance when it comes to eye exams. The following form explains the differences between how both are used.

Download & Print Form – English Aseguranza médica vs. vista – Español

Great service and great staff!!! Almost 20 years of going here and it’s always a pleasure!!!
Morgan C.

Payment Options

At Tri-State Optical Center, our goal is to promote good eye health and enable you to have the clearest vision possible. We accept several types of vision insurance, cash, checks, and most credit cards. We inform our patients about exam and treatment costs at the beginning of your appointment. If you require a breakdown of costs, please let us know.

Vision Insurance

The knowledgeable staff at Tri-State Optical Center is experienced in working with vision insurance providers. We will work directly with you and your vision insurer to submit claims regarding your vision care. We strive to ensure that you understand your insurance coverage and will answer any questions you may have regarding your benefits. Many current vision plans are designed to cover most of the basic vision-related costs, but not all costs associated with eye care. Most plans often require a co-payment for an office appointment as well as additional costs that are covered by the insured patient.

Contact our office at 479-636-2012 to find out if your insurance provider is accepted in our office or for more information about your vision coverage.

Flexible Spending Accounts

Many employers are offering Flexible Spending Account (FSA) options to employees. Sometimes these are referred to as cafeteria plans and are elective, supplemental insurance savings plans. These plans are designed to let you save money in an account, pre-tax, to pay for additional medical expenses such as eye exams, glasses, contacts, and often laser vision surgery. Check with the benefits administrator at your work to see if you are eligible for this program. FSAs can typically be used in conjunction with any vision insurance plan to offset any out-of-pocket costs on your behalf.

Other Payment Options

Our Rogers optometry staff understands that cost is a concern when evaluating vision care providers. We do not want cost to be an obstacle to maintaining proper eye health and good vision. We accept various forms of payment and are able to discuss financing options with you prior to any examination. At Tri-State Optical Center, we also accept cash, check, and major credit cards. Call 479-636-2012 today to schedule your eye exam today.


At Tri-State Optical Center, we accept most medical and vision insurance plans. We will authorize your insurance prior to your visit and are happy to answer any questions you might have about your coverage. Below are many of the plans we are in network with. If you have any questions, please call our office at 479-636-2012

Medical Plans

  • Aetna
  • Degrees Health
  • Medicare
  • Medicare Advantage Plans
  • Medicaid / ARKids
  • Blue Cross/Blue Shield
  • Blue Advantage
  • Humana
  • Health Advantage
  • Cigna

Vision Plans

  • Blue Cross/Blue Shield
  • Medicaid / ARKids
  • Davis Vision
  • EyeMed
  • Superior Vision
  • VSP
Call us today to schedule your appointment.
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Our Office

  • 1401 West Walnut St
  • Rogers, AR
  • 72756
Contact Page 

Office Hours

  • Monday
  • 8:00am - 5:00pm
  • Tuesday
  • 8:00am - 5:00pm
  • Wednesday
  • 8:00am - 5:00pm
  • Thursday
  • 8:00am - 5:00pm
  • Friday
  • 8:00am - 5:00pm
  • Saturday
  • Closed
  • Sunday
  • Closed